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Our 30-day guarantee

Test your hardware from Locapulse. If you choose not to keep it, return it within 30 days for a full reimbursement of the item price.

The promise
Send back any product within 30 days of receipt, no justification required. We issue your refund via the initial payment method within 3 business days of arrival.

30-day returns

Whatever your reason, including a simple change of plans.

Insured delivery

Item broken or lost during shipping? We replace it or refund your payment at our expense.

Secure payment

Pay cash on delivery or transfer via your bank: no card details requested or stored.

Real support

A team member responds to [email protected] within one business day.

How to claim

  1. Send an email to [email protected] with your order reference.
  2. We provide return instructions and the warehouse address within one business day.
  3. Dispatch the package; we process the refund once the parcel reaches our workshop.

Review full terms on our Returns policy and Delivery terms documentation pages.