LocapulseFrequently Asked Questions
Find direct answers regarding Ondrela hardware specifications, battery performance, and daily operation. We cover data logging, band materials, and routine care.
how to choose a tracker size for small wrists
The Locapulse tracker uses an adjustable band that fits wrists between 140 mm and 210 mm in circumference. The curved aluminum underside rests flat against narrow wrists without rotating. Additional pin notches allow tight adjustment for exercise.
what is ondrela tracker case made of
The case is CNC milled from solid 6063 anodized aluminum with a matte bead-blasted surface. The sensor plate on the rear uses tempered mineral crystal over the optical diodes. The strap is molded from soft, sweat-resistant silicone.
how long does tracker battery last between charges
The internal lithium polymer battery runs for roughly seven days under normal daily use with continuous step and pulse tracking. Recharging from empty takes approximately ninety minutes using the supplied magnetic USB cable. The display shows a low battery indicator at twenty percent.
how to order and pay for ondrela tracker
Add your tracker to the online order form and choose between bank transfer or cash on delivery at checkout. If you choose cash on delivery, you pay the courier directly when your parcel arrives at your door. We send an itemized commercial receipt to your email.
how does delivery to an apartment work
Our carrier brings the parcel directly to your apartment door or building reception desk. If your order was submitted before the 11:00 business-day cut-off, it enters packaging that morning. You receive an email notification with tracking details when the courier departs.
how do returns work if the tracker does not suit me
You can return your tracker within thirty days from the delivery date. The device must be in its original unused condition inside the factory retail packaging with all charging accessories included. Return shipping costs are covered by the customer unless the unit arrived damaged.
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Our support team answers all submitted questions within one business day.
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