Maximizing Value and Product Life

Wearable devices live in demanding conditions exposed to sweat salt, skin oils, and ambient humidity. Routine cleaning keeps the contact pins and optical sensors operating at full sensitivity. A simple wipe down with fresh water after heavy perspiration prevents salt deposits from etching the anodized aluminum housing or accumulating around the tempered mineral crystal perimeter.

Daily Care Guidelines

Fluoroelastomer silicone bands withstand oils and sweat, but dried minerals can cause skin friction over time. Follow these basic practices to preserve device integrity:

• Rinse Clean: Wash the strap with clean tap water after workouts and dry thoroughly with a lint-free cloth.
• Charge Regularly: Avoid leaving the lithium polymer cell drained completely flat for multiple weeks; plug the tracker into power before it fully depletes to reduce cathode stress.
• Check Contacts: Clean the gold-plated charge pads with isopropyl alcohol once a month to remove grease build-up.

Returns and Support

If you experience an operational issue with the battery or chassis within thirty days of delivery, contact our support team with your order confirmation number. We process replacements and warranty assessments directly without third-party delays, whether you paid online or via cash on delivery.